I currently work for BoldGrid as the Assistant Product Line Manager – where I research and optimize WordPress integration, which includes compatibility between plugins and the WordPress core. This means usability testing, studying how users interact with WordPress and BoldGrid, reviewing user feedback, and planning upcoming features and product releases. From 2013-2016 I was with InMotion Hosting as a senior technician and then supervisor for the Support Department. In these roles, I have seen literally thousands of hacked WordPress sites – so I can tell you what doesn’t work and lessons learned from helping mitigate these hack attempts. I wrote our internal documentation for WordPress security and developed the scripts our support team uses for hack mitigation. Finally, I was responsible for conducting server reviews to evaluate a site’s performance and how to better handle traffic spikes – so if you had a slow WordPress site, I was the guy looking at making it faster. Outside of work, I’m from Texas originally, a football fan (Go Aggies!), love strategy games, and consume the typical amount of nerd pop culture you would expect (Stephen King, Sherlock, Harry Potter, Marvel, and Grand Theft Auto)!